Privacy Policy

1. Introduction

Hazel’s Prayer Inc. (“we,” “our,” or “us”) is a Canadian nonprofit organization dedicated to “serve and uplift the downtrodden and less fortunate in our communities; while sharing the love of God to all.”

We value your trust and are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a donation, request service, or otherwise engage with our organization.

By using our website or providing your personal information, you consent to the practices described in this Policy.

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2. What Information We Collect

a. Personal Information

We may collect the following information when you interact with us:

• Full name

• Email address

• Mailing address

• Phone number

• Donation details (processed securely through third-party services)

• Requests or messages you submit

• Communication preferences (e.g., newsletter subscriptions)

b. Non-Personal Information

We may also automatically collect non-identifiable information such as:

• Browser type, operating system, and IP address

• Website usage data and interaction statistics

• Information collected via cookies or analytics tools

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3. How We Use Your Information

We use your information for purposes including:

• Processing donations and issuing official charitable tax receipts

• Responding to inquiries and requests

• Communicating about programs, events, and updates

• Managing donor and volunteer relationships

• Sending newsletters or other content (with your consent)

• Improving our website, outreach, and community services

• Complying with legal, regulatory, and reporting obligations

We will not use your personal information for any other purpose without your consent, unless required by law.

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4. Consent and Canada’s Anti-Spam Legislation (CASL)

a. Express Consent

Hazel’s Prayer Inc. complies with Canada’s Anti-Spam Legislation (CASL). We will only send you emails, newsletters, or electronic communications if you have given your express consent to receive them.

You may give consent by:

• Subscribing through our website or donation page

• Checking a consent box when filling out a form

• Providing verbal or written permission

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b. Withdrawing Consent

You can withdraw your consent or unsubscribe at any time by:

• Clicking the “Unsubscribe” link in our emails, or

• Contacting us directly at hazelsprayer.inc@gmail.com

Once unsubscribed, you will no longer receive promotional or newsletter emails, though we may still contact you about donations or receipts if legally required.

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5. Online Donations and Payment Security

When you make a donation online, your payment information (such as credit card or banking details) is processed securely through a third-party payment processor (e.g., PayPal, Stripe, or Canada Helps).

Hazel’s Prayer Inc. does not store or have direct access to your full payment card information. We receive only the necessary transaction details (such as name, contact information, donation amount, and confirmation of payment) for receipting and donor recordkeeping.

All financial transactions comply with PCI DSS (Payment Card Industry Data Security Standards) to ensure data protection and confidentiality.

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6. Sharing of Information

We do not sell, rent, or trade personal information.

We may share limited information with:

• Service Providers: Trusted partners who assist with operations such as website hosting, email delivery, or payment processing.

• Legal Authorities: When required by law, court order, or to protect the rights and safety of our organization and community.

All third-party partners are contractually bound to protect your information in accordance with Canadian privacy standards.

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7. Data Security

We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take every reasonable precaution, no method of data transmission or storage is completely secure. You provide information to us at your own risk.

8. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Canadian law (e.g., maintaining donation records for tax purposes).

Once information is no longer required, it is securely destroyed, anonymized, or deleted.

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9. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your information

• Withdraw consent for certain uses of your data

• Request deletion of your information (subject to legal or contractual obligations)

• File a complaint regarding our privacy practices

To exercise these rights, please contact our Privacy Officer at the email below.

 

10. Cookies and Website Tracking

Our website uses cookies and analytics tools to improve user experience and measure engagement. Cookies do not typically identify you personally.

You can adjust your browser settings to refuse or delete cookies. Note that some site features may not function properly without them.

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11. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age without parental or guardian consent.

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12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised “Last Updated” date. Your continued use of our services after changes are posted signifies your acceptance of those updates.

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13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, or to withdraw consent or update your information, please contact:

Privacy Officer
Hazel’s Prayer Inc.
800 Steeles Ave. W. Unit #B10182

Thornhill, ON. L4J 7L2

Canada

Email: hazelsprayer.inc@gmail.com

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If you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (OPC):
📍 Website: https://www.priv.gc.ca
📞 Toll-Free: 1-800-282-1376